Introduction
HHG Linguistic Consulting respects your privacy and is committed to handling personal information carefully and responsibly.
This Privacy Policy explains what information may be collected through this website, how it may be used, how it may be protected, and what choices you may have regarding your personal information.
By using this website or submitting an inquiry through the Contact page, you acknowledge that your information may be handled as described in this Privacy Policy.
Information We May Collect
HHG Linguistic Consulting may collect personal information that you voluntarily provide through the website contact form or by email.
This may include:
- Your name
- Your email address
- The subject of your inquiry
- The message or information you choose to provide
- Relevant academic, professional, family, educational, organizational, language, or project context that you choose to include
- Any follow-up information you provide during communication
The website may also collect limited technical information automatically, such as general website-use information, browser type, device type, IP address, and basic analytics or security-related information, depending on the website hosting, security, analytics, or form tools in use.
How We Use Personal Information
HHG Linguistic Consulting may use personal information for purposes such as:
- Responding to inquiries
- Considering whether a consultation request is suitable and within scope
- Communicating with potential or current clients
- Clarifying the nature, scope, timing, and possible fee of a requested service
- Providing consultation, feedback, guidance, workshop, course, or institutional support where an arrangement has been accepted
- Maintaining appropriate business, administrative, and communication records
- Improving website content, services, and communication processes
- Protecting the website from spam, misuse, security risks, or technical problems
- Meeting legal, regulatory, tax, accounting, or record-keeping obligations where applicable
HHG Linguistic Consulting does not sell personal information.
Initial Contact and Sensitive Information
Please do not submit confidential research data, identifiable participant information, unpublished manuscripts, sensitive personal documents, private institutional records, medical records, legal documents, immigration documents, financial records, or other confidential materials through the initial contact form.
The initial contact form should be used only to provide a brief description of your question, project, context, or consultation need.
If a possible consultation may require review of sensitive, confidential, unpublished, identifiable, or institutionally restricted materials, this should first be discussed so that appropriate boundaries and procedures can be considered.
Consent
By voluntarily submitting information through the contact form or by email, you consent to HHG Linguistic Consulting collecting, using, and responding to that information for the purposes described in this Privacy Policy.
You may withdraw consent for future communication, subject to any legal, contractual, business, accounting, or record-keeping requirements that may apply.
Limiting Collection
HHG Linguistic Consulting aims to collect only the information reasonably necessary to understand and respond to an inquiry, determine whether consultation is suitable, provide agreed services, and meet appropriate administrative or legal obligations.
Clients and potential clients are encouraged not to provide more personal or sensitive information than is necessary at the initial inquiry stage.
Sharing of Personal Information
HHG Linguistic Consulting does not sell, rent, or trade personal information.
Personal information may be shared only where reasonably necessary, such as:
- With service providers that support website hosting, email, forms, security, analytics, scheduling, payment, or administrative functions
- Where required by law, regulation, court order, or lawful authority
- Where necessary to protect against fraud, misuse, security risks, or harm
- With the client’s consent
- Where necessary for accounting, tax, legal, or business-record purposes
Service providers may process or store information in Canada or in other jurisdictions, depending on the tools and hosting services used. Information stored or processed outside Canada may be subject to the laws of the jurisdiction where it is located.
Website Forms, Email, and Online Communication
Information submitted through website forms or email may not be fully secure. Please avoid sending confidential, sensitive, identifiable, or highly private materials unless appropriate arrangements have first been discussed.
HHG Linguistic Consulting takes reasonable steps to protect communications and personal information, but no online transmission, email system, website form, or electronic storage system can be guaranteed to be completely secure.
Cookies, Analytics, and Website Tools
This website may use cookies or similar technologies for basic website functionality, security, spam prevention, performance, analytics, or user-experience purposes.
Cookies are small files that may be stored on your device when you visit a website. You can usually adjust your browser settings to refuse or limit cookies, although some website features may not function properly without them.
Depending on the website tools in use, third-party services may collect limited technical or usage information according to their own privacy practices.
Retention of Personal Information
HHG Linguistic Consulting retains personal information only as long as reasonably necessary for the purposes for which it was collected, including communication, consultation, business administration, legal, tax, accounting, or record-keeping purposes.
When personal information is no longer reasonably required, HHG Linguistic Consulting will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal or business requirements.
Security
HHG Linguistic Consulting takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These measures may include limiting access to information, using password-protected systems, maintaining appropriate website and email security practices, and avoiding unnecessary collection of sensitive information.
Despite these precautions, no method of online transmission or electronic storage is completely secure.
Your Rights and Choices
Depending on applicable privacy laws, you may have the right to request access to personal information held about you, ask for correction of inaccurate information, withdraw consent for future communication, or ask questions about how your personal information has been handled.
To make a privacy-related request, please contact HHG Linguistic Consulting using the contact information provided on the website.
HHG Linguistic Consulting may need to verify your identity before responding to an access or correction request. Some information may not be available for access or deletion where retention is required or permitted by law, business obligations, or legitimate record-keeping needs.
Children and Minors
HHG Linguistic Consulting does not knowingly collect personal information directly from children through this website.
Parents, guardians, educators, or other adults making inquiries about children or minors should avoid submitting identifying, sensitive, clinical, school-record, or confidential information through the initial contact form.
If consultation may involve a child, student, or minor, only limited, relevant, and non-confidential background information should be provided at the initial inquiry stage.
External Links
This website may contain links to external websites or resources. HHG Linguistic Consulting is not responsible for the privacy practices, content, security, or policies of external websites.
Visitors should review the privacy policies of external websites before providing personal information to them.
Anti-Spam and Email Communication
HHG Linguistic Consulting may use email to respond to inquiries, communicate about requested services, provide consultation-related information, or follow up on relevant service matters.
HHG Linguistic Consulting does not intend to send unsolicited commercial electronic messages. Where consent is required for commercial electronic messages, HHG Linguistic Consulting will seek to comply with applicable Canadian anti-spam requirements.
You may ask HHG Linguistic Consulting to stop sending non-essential communication.
Changes to This Privacy Policy
HHG Linguistic Consulting may update this Privacy Policy from time to time to reflect changes in services, website tools, legal requirements, or privacy practices.
The updated version will be posted on this page with a revised effective date if appropriate.
Contact
If you have questions about this Privacy Policy or how your personal information is handled, please contact HHG Linguistic Consulting through the Contact page.